The technicians at your local Bosch Car Service garage, MPC Basingstoke, are trained on the latest technologies and have the most up-to-date diagnostic equipment to pinpoint any faults in your car as quickly and accurately as possible. Any parts that need to be replaced will be of the same quality as those that were originally fitted on your vehicle.
The Bosch Car Service network works to a Trading Standards Institute approved Consumer Code of Practice. This commitment to customer care gives you peace of mind in knowing that you are going to be given not only the best technical service, but also the best customer service.
A Bosch car service centre offers affordability combined with the highest technical and customer service standards. These are given standards set by the BOSCH network.
They ensure that all Bosch Car Service garages adhere to strict quality guidelines and guarantee that we maintain these high standards, MPC is independently audited every year.
The Bosch Car Service Code of Practice
The Code explains the operational standards and procedures that Bosch Car Service garages will employ to ensure customers receive a proficient level of care and attention.
It describes how the Bosch Car Service garage will handle important legal and commercial measures in order to give further support to its customers. MPC and Bosch have a strong commitment to customer satisfaction and therefore would like to work with the customer to resolve any complaint fairly and quickly. Should, despite these efforts, the complaint remain unresolved, then the customer has the option of pursuing independent adjudication. The Code describes the complaint handling procedure.
Customers of the Bosch Car Service garage network have a real opportunity to help make the Bosch Car Service Code of Practice work to best possible effect, also to help Bosch monitor and improve the performance of individual Bosch Car Service garages. The Code details how customers can assist. Finally, the Code describes the responsibilities of Bosch to ensure that the Bosch Car Service garages follow the provisions of the Code and also further develop the Code so that it remains of benefit to the consumer.
For the best Bosch Diagnostics and Servicing in Hampshire contact MPC today. Full details of the Code are available from MPC reception.